Your privacy is our responsibility
Your personal information is fully protected at 777pp. Read our privacy policy and be assured that your information will never be misused.
Privacy Policy
777pp ("we", "us", or "the platform") is committed to providing a safe and reliable online gaming environment for players in Bangladesh. We believe that your personal privacy is a fundamental right, and it is our responsibility to maintain complete transparency about how your information is collected, used, and stored while you use our services.
This privacy policy explains what information 777pp collects, how it is used, with whom it may be shared, and what steps we take to protect your information. By using our website and services, you agree to the terms of this privacy policy.
This policy should be read alongside our Terms and Conditions. If you have any questions, please contact us.
2.1 Registration and Account Information
When you create an account at 777pp, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Login credentials (username and encrypted password)
- Preferred method of contact
2.2 Identity Verification Information (KYC)
To ensure safe and fair service and to prevent fraud, we may request the following documents for identity verification:
- National ID card (NID) or a copy of passport
- Proof of residence (utility bill or bank statement)
- Proof of ownership of payment method
2.3 Financial and Transaction Information
We record information related to deposits, withdrawals, and other financial activities. This includes:
- Deposit and withdrawal amounts and dates
- Details of payment methods used (bKash, Nagad, or Rocket number)
- Transaction ID and status
2.4 Gaming Activity Information
We collect information about your gaming activity, including game history, bet amounts, win and loss records, and duration of gaming sessions. This information is used to ensure responsible gaming and to improve service quality.
2.5 Technical and Device Information
When you use our platform, our system automatically collects certain technical information:
- IP address and approximate location
- Browser type, version, and language
- Device type (mobile, tablet, or desktop)
- Operating system
- Time and duration of website access
- Cookies and session data (details below)
Use of information
777pp uses the information collected for the following legitimate purposes:
3.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Login and security verification
- Processing deposits and withdrawals
- Providing gaming services and recording results
- Distributing bonuses and rewards
3.2 Customer Service and Communication
- Resolving your issues and answering your questions
- Sending important account-related notifications
- Sending transaction confirmation messages
- Informing you of service updates and changes
3.3 Security and Fraud Prevention
- Detecting and preventing suspicious transactions
- Preventing account hacking and unauthorized access
- Verifying information to prevent money laundering
- Protecting the integrity of the platform
3.4 Responsible Gaming
We analyze your gaming patterns to identify unusual or concerning behavior. Where necessary, we provide support and recommend setting limits. This is part of our responsible gaming policy.
3.5 Service Quality Improvement
- Improving platform performance and user experience
- Developing new features and services
- Diagnosing and resolving technical issues
777pp does not sell your personal information or share it with third parties for commercial purposes. However, limited information may be disclosed in the following circumstances:
4.1 Payment Processors
Our payment partners (bKash, Nagad, Rocket) receive only the minimum information necessary to complete transactions. These organizations follow their own privacy policies.
4.2 Game Providers
Our game providers including Pragmatic Play, PG Soft, JILI, and Spribe may receive limited technical information for game operation. They do not directly receive your identity or financial information.
4.3 Legal Obligations
If providing information is required as part of a court order, government directive, or legal process, we may do so. In such cases, only the information legally required will be provided.
4.4 Fraud Prevention
If serious fraud or criminal activity is detected, necessary information may be shared with the relevant authorities.
Cookies, security and your rights
The 777pp website uses cookies — these are small text files stored in your browser that help our platform function more smoothly.
Cookies we use:
- Essential cookies: These are required to maintain login sessions and ensure security. They cannot be disabled.
- Functional cookies: Used to remember your preferences such as language and display settings.
- Analytics cookies: Used to monitor and improve platform usage. They track activity but do not identify you personally.
You can decline analytics cookies through your browser settings, but this may limit some functionality of the platform.
Protecting your information is our highest priority. We apply industry-standard technical and administrative security measures:
- Passwords are protected with industry-standard hashing algorithms — no one can ever see your original password
- Sensitive financial information is stored in encrypted databases
- System access is restricted to authorized personnel only
- Regular security audits and vulnerability assessments are conducted
- An automatic alert system is active for suspicious login attempts
- Data backups are stored in a secure and encrypted environment
Despite our best efforts, no digital system is completely impenetrable. If a security incident occurs, we will promptly notify affected users and take the necessary steps.
We do not retain your information longer than necessary. Our data retention policy is as follows:
- Active account information: for as long as the account remains active
- Financial transaction records after account closure: for the applicable period required by legal obligations
- Support communication records: up to 1 year after the issue is resolved
- Inactive account information: for the applicable legal period from the date of inactivity
After the specified period, information is securely deleted or irreversibly anonymized.
As a user of the 777pp platform, you have the following rights:
8.1 Right to Access Information
You may request a copy of the information we hold about you at any time. We will fulfill this request within 30 days.
8.2 Right to Correction
If your information is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from your account settings.
8.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, due to legal obligations, some information may need to be retained for a specified period.
8.4 Right to Restrict Processing
In certain cases, you may request that the processing of your information be restricted. This may affect some services.
8.5 Right to Opt Out of Marketing Communications
If you do not want to receive promotional emails or notifications, use the "Unsubscribe" or "Cancel" option in any marketing message, or contact us directly.
To exercise any of your rights, contact our support team via live chat or email.
Special provisions
777pp services are for those aged 21 and above only. We do not knowingly collect information from minors. Age verification is mandatory during the registration process.
If we become aware that a user is under 21, we will immediately close that account and delete the information collected.
Some of our technical infrastructure may be operated on servers located outside Bangladesh. In such cases, we ensure that:
- International data transfers are conducted under appropriate protections
- Data processors in third countries comply with equivalent security standards
- They are contractually required to comply with our privacy standards
The 777pp platform does not contain any links to third-party websites and we do not redirect users to external sites. However, if such links ever exist, please note that those sites have their own privacy policies and we are not responsible for their data practices.
We may update this privacy policy from time to time. For significant changes, we will:
- Post a notice on the website
- Notify registered users by email
- Update the "Last Updated" date at the top of the policy
Continuing to use the platform after any changes means you accept the updated policy. If you do not agree to the new policy, you may request to close your account.
Contact Us
To exercise your privacy rights, submit a complaint, or ask questions about this policy, please contact us through the following:
We generally respond to personal data requests as quickly as possible.
See these pages for complete information:
- Terms & Conditions — Terms for using the platform
- Responsible Gaming — Safe gaming guidelines
- About Us — Details about 777pp
- FAQ — Answers to common questions